Michael A. Smith, MBA, MS-MIS

Objective

To bring to your attention my experience and expertise in leading, developing and managing medium-to-large Internet and Web software projects with a focus on improving internal communication and knowledge sharing, and to provide a foundation for us to discuss how I can help you achieve a marketable, user-friendly experience for your internal and external customers.

Career Highlights

March 2008 – Present Web & Digital/Academic Technologies Manager Nazareth College Rochester, NY
  • Replaced aging Adobe Contribute with Python-based open source Plone web content management system, resulting in greatly reduced costs for maintenance and licensing
  • Demonstrated and established Django web framework as the choice agile web development tool for low-overhead iterative projects; resulting in projects implemented in days, rather than months
  • Received letter of appreciation from Faculty Elections Committee for handling of a project to develop a secure online election tool
  • Presented on Django development at HighEdWeb conference in 2009
  • Coordinate and liaise between Marketing and IT, providing a layer of diplomacy and communication to enhance project and product management
  • Prepare, gather requirements, plan, document, and implement software to fulfill the needs of faculty, students, and staff
  • Supplement existing software with training, documentation and bug fixes
  • Support eLearning initiatives such as online course delivery and next generation classroom tools
  • Lead and direct a team of four made up of a Web developer, an Educational Technology Specialist, a Co-op and an Intern
January 2007 – March 2008 Private consultant Rochester, NY
  • For LANXESS Corporation: Continue to maintain Web sites and provide consultations on technical issues
  • For Robert Half Technology:
    • Using Perl and ASP.Net, planned, implemented and delivered a database-driven Web application to generate dynamic PDF documents for customers
    • Documented preexisting idiosyncratic IIS4 / Windows Server 2000 configuration and software
    • Provided a detailed plan to improve security, reduce bandwidth costs, and improve response time to customers by over 40% by refactoring existing code
July 2003 – January 2007 Web Portfolio Manager LANXESS Corporation Pittsburgh, PA
  • Worked while completing Master's Degrees from July '03 – April '04 (Please see Education)
  • Managed the Software Development Life Cycle for six Web sites
  • All sites were W3C standards and accessibility 2.0 compliant using HTML 4.01 Strict
  • Used Flash, ActionScript, JavaScript following Web design best practices keeping separation of concerns between JavaScript, CSS, and HTML
  • Participated in hiring decisions, mentored and trained, and led teams of up to five people
  • Wrote over 1000 pages of documentation
  • Championed a usability study and corrected problem areas it brought to light
  • Refactored static Web sites from DreamWeaver and Contribute content management into data-driven content management systems in Java and ColdFusion
  • Used Oracle RDBMS and XML with XSLT to implement features of the CMS
  • Instituted an iterative quality assurance model assisted by Subversion RCS
  • Managed IIS6 and Windows 2003 virtual server deployments using Windows PowerShell, Perl, and Python
  • Tracked site analytics using WebTrends
  • Specified target Google searches and brought sites within the top five of the specification
  • Ensured sites worked perfectly on Internet Explorer 5.5 and above, Mozilla Firefox, Opera
  • Committed to Web design best practice of “graceful degrading” allowing sites to work even when the end user disabled JavaScript, used a screen reader or browsed from a cellular phone or PDA
July 2002 – July 2004 (Please see Education)
July 2001 – June 2002 Senior Programmer BrainTrain, Incorporated Richmond, VA
  • Wrote cognitive rehabilitation software in Visual Basic 6
  • Wrote interactive game-like front-end modules
  • Wrote report generator algorithms to grade users and track improvement areas

Education

July 2003 – April 2004 MBA and MS-MIS Joseph M. Katz Graduate School of Business at the University of Pittsburgh Pittsburgh, PA
  • Thesis: Open Standards in Desktop Software
  • Special Projects: Tracking Knowledge Warehousing on UseNet (using Python, Gentoo Linux, and OpenBSD)
  • Relevant coursework in Knowledge Management, C and C++, Systems Analysis and Design, and Project Management
  • Taught a four hour, two session seminar on Web design
September 1997 – April 2001 BS Physics, Minors in Japanese Language and East Asian History and Economics College of Arts and Sciences at the University of Pittsburgh Pittsburgh, PA

Personal Development

Winter 2011 – Present Plone
  • Accepted as core developer in January 2011
  • Contributed bug fixes and user interface improvements in Python, CSS, Javascript and HTML.
  • Contributed unit tests and integration test improvements in Python.
Winter 2005 – Present Gentoo Linux
  • Over a thousand lines of bug fixes and feature improvements accepted by developers in charge
  • Contributions accepted to ddclient using Perl
  • Contributions accepted to revdep-rebuild using BASH and requiring a strong understanding of UNIX administration
  • Recognized moderator and technical contributor to #gentoo technical support forum on irc.freenode.net
June 2006 – Present Concertmaster/Assistant Concertmaster Greece and Brighton Symphony Orchestras
Exercising leadership, diplomacy and organizational skills

Skills

Operating Systems
BSD, Mac OS 9, Mac OS X, Linux, UNIX, Windows
Programming
C++, C#, ColdFusion, Java, Perl, Php, Python, Visual Basic
Web
ASP, ASP.NET, HTML, XML, XSLT, CSS, JavaScript, Flash
IDEs
DreamWeaver, Contribute, Eclipse/WebSphere, Visual Studio, Xcode
RCS
Subversion, BZR, CVS, Microsoft VSS
Shells
Bash, POSIX Sh, Windows Batch, Windows PowerShell
Frameworks & Apps
Active Collab, Django, Google Analytics, Plone, WebTrends
Web Servers
IIS4-6, Apache, NGinx, LightHttpd
Graphics
Adobe Fireworks, Adobe Photoshop, Inkscape, The Gimp
Office
Microsoft Office, WordPerfect, OpenOffice, Lotus Notes
Bug Trackers
Altiris Helpdesk, Bugzilla, Trac
DB
Oracle, MySQL, PostgreSQL
Used at home
Used at school
*
Used at work